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What Our Clients Say


Over the years, we have asked for reviews from our clients. Here are all of the reviews we have received (both positive and negative), from 2013 forward from clients who have been kind enough to agree to share their opinions with you:


Client Evaluations:

2022 YTD (as of 4/4/2022), Click link:  Mediation_Evaluations_1.1.2022_4.4.2022.pdf
2020-2021, Click link:  Mediation_Evaluations_2020_2021.pdf
2018-2019, Click link:  Mediation_Evaluations_2018_2019.pdf
2016-2017, Click link:  Mediation_Evaluations_2016_2017.pdf
2014-2015, Click link:  Mediation_Evaluations_2014_2015.pdf
2013, Click link:  Mediation_Evaluations_2013.pdf

 

We have also typed all of the handwritten comments (positive and negative) from the above reviews, for ease of reading: 

  

Mediation was a great choice moving forward in the divorce process.  I felt confident that our mediator was also an attorney and was knowledgeable about laws.  Highly recommend using a mediator if it is the right choice for your situation.  4/1/2022  Anonymous
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Very smooth & quick process.  Took all the stress out of the paper side of things.  Was willing to quickly & effectively answer all questions.  3/21/2022  Anonymous
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Thank you.  2/18/2022  Anononymous
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She was impartial, understanding & knowledgeable.  Would highly recommend.  1/21/2022  Sophia
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Diana was super helpful and patient in a hard time.  Understood both of our concerns and helped us come to a conclusion we were both satisfied with.  10/19/2021 First name.
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Diana was fabulous to work with!  6/24/2021  Damon
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Very very good.  1/29/2021  First name
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I really appreciated her compassion and her conversations with us about different strategies for saving our marriage.  I felt a personal concern and a genuine interest in making sure that we made the best decision for us.  I was really touched that she actually cared so much about our well-being.  3/19/2020  Becky
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She was great and easy to work with.  Biggest complaint is issues with them double booking us several times & us having to be pushed 2-3 wks.  2/18/2020  Kelli
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I loved @ the very first how you told my husband who didn’t want a divorce I had cried a long time in silence.  I liked how you looked up prices on his house to see if equitable.  Very well versed legally.  Liked how you looked up if there were any cases for getting inheritance.  Pleasant & Professional.  Tried to be fair to both sides.  2/1/2022  Kathy
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Thanx for all your help. I would recommend this to anyone going through a divorce.  1/25/2019 Cory
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Very compassionate.  She really helped us through a difficult time. 10/21/2019  Anonymous 
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It went great!  I would recommend Diana to everyone.  10/7/2019  Joe
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You were AMAZING!  THANK YOU!  10/6/2019  Megan
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Made a difficult time as easy as possible.  Thank you!  10/2/2019  Tom
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Dianna is caring and compassionate and made this whole process much less painful to go through.  10/2/2019  Anonymous
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Provided a calm, comfortable environment to work through issues and reach mutual agreements.  9/27/2019  Anonymous
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Meeting with Diana made this difficult situation a lot easier.  She helped us understand things we were uncertain about.  9/23/2019  Anonymous
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Mediation is never an easy thing to go through.  Luckily we were able to get through the whole process and it was far easier than other solutions.  9/23/2019  Sir Zachary Thomas Walton XII
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Diana is a very kind and considerate mediator.  Very good at helping us voice our thoughts and concerns and getting us to work together and compromise.  9/12/2019  Tiffiny
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Diana was great at helping.  Listened to both of us and made a terrible situation a little better.  Thank you.  8/14/2019  Anonymous
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Some type of conference room set up with table, power outlets for charging, a white board, etc. would be helpful and more comfortable.  7/30/2019  David
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I loved how friendly she was.  She really cared and wanted to help us work this out peacefully and professionally.  6/26/2019  Debbie  
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Thank you for helping during a tough time.  Made it easier for both of us.  11/2/2018  Anonymous
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Very helpful and understanding.  Made things go easy and comfortable.  10/31/2018  Randy
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The only issue we had was the 2nd appt we had was cancelled 30 min. prior.  Suggested that would give more time to the client where my husband had already driven from Utah County & had to turn around & go back home.  The other appt. was delayed because at lunch, not giving enough time to get back.  10/31/2018  Anonymous
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So much better than getting attorneys.  10/9/2018  Marsha
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Diana was able to help us reach agreement on an issue for which we seemed to be at a total impasse (alimony).  The software she used was a little cumbersome.  4/27/2018  Anonymous
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Improve software to calculate #’s rather than going from program to program.  4/23/2018  Chris
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I came in just willing to give my ex wife anything she wanted to get this divorce done.  I was amazed how Diana was always looking out for my interests, even when I wasn't looking out for myself.  3/20/2018  Ryan
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Because I live outside the Salt Lake area, it was necessary to communicate with Diana and her staff mostly via email and phone calls.  Nevertheless, the process went smoothly and she helped us resolve all of our issues in a respectful, friendly manner.  12/29/2017  Anonymous
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Diane was fair, understanding and helped us reach an agreement.  11/27/2017  Anonymous
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Diana is so caring and listens so well.  She goes out of her way to make you feel comfortable in an uncomfortable situation.  11/27/2017  R. Smith
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In the end, my wife would leverage everything against me.  I would have used lawyers but I was afraid she would take everything.  11-27-2017  Parker
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Was very skeptical of the process. 

Turned out to be best thing for us going through this hard process.  10/10/2017 KKW  
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Wonderful communicator, smart, courteous and good listener and very efficient.  07/28/2017  Anonymous
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This helped make the process much easier and I would recommend mediation with your company.  07/20/2017  Anonymous
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Very good.  Never took sides and listened to my needs.  07/07/2017  Nick
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Diana was very helpful during this difficult time.  She listened carefully and helped come up with a solution we both agreed upon.  07/07/2017  Anonymous
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Best way to do a difficult thing.   11/18/2016  Randy
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Diana was respectful and was a safe middle ground. I would recommend her to any going through a difficult time, such as divorce. She was fair and had a lot of education and advice that was helpful to our unique situation. We walked away knowing we would be taken care of, we can move forward and be okay!  9/7/2016 Buffy
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Very respectful and complimentary. Very courteous, understands your feelings, gives good advice and cares.

Thank you!  09/7/2016  Mark
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I will definitely advise friends & family to use mediation in lieu of attorneys.  07/19/2016  Ashley 
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Awesome.  6/23//2016  J. Basso
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Helped settle money issues, fast, easy.  Thanks.  05/23/2016  Sandy
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So glad I chose this process.  03/1/2016  Anonymous
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Diana was great at explaining everything in detail and made sure that we both felt like we were being understood fairly between each other.  02/12/2016  Kim
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She was very fair.  Great at understanding both sides and being able to explain it to both of us so we can see each other’s view.  12/21/2015  Jennifer
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Diana helped us through every aspect of our divorce.  Very smooth process.  She was a pleasure and helped us TREMENDOUSLY.  12/21/2015  Rich
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I was very happy with Diana’s mediation skills.  She was impartial and kept things moving.  11/19/2015  Jake
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What a great mediator…  06/09/2015  Anonymous 
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She was great to work with.  04/08/2015  Keri
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I had considered a lawyer but this worked out much better.  04/08/2015  M. Carlin 
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Highly civil process vs courts.  I’m glad we chose this route.  It saved us time and money.  03/23/2015  Sean
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Diana has been a pleasure to work with.  She is knowledgeable and helpful.  She was an excellent guide through a very emotional and difficult process.  02/03/2015  Charles
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Diana was kind, fair, and impartial while remaining sensitive to our concerns.  She helped us work through disagreements and come to a consensus.  I am glad we chose to work out our issues through mediation and would recommend the process to others.  02/03/2015  Jordan
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Patient.  2/02/2015  Virginia
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Thank you for the help!  02/02/2015  Kerry
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This is the way to go for divorce.  01/22/2015  Deborah
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We could not have gotten through this without Diana.  She helped us get through a very tough time.  We would recommend her to anyone going through a separation/divorce.  10/16/2014  Anonymous
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You are a great mediator and through you we have come to agreements and resolve the issues outside of the courts.  Thank you for your expertise and care.  09/23/2014  Mike
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Very personable and fair.  Made the process a lot faster and a lot less painful.  I would recommend Diana to others.  09/23/2014  Anonymous
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Mediation was helpful for us finally resolving the issues in a fair manner without getting in another fight.  09/12/2014  Anonymous
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Fair and impartial.  The mediator was excellent!  08/28/2014  Kyle 
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Diana did a wonderful job, helping us deal with a hard situation in an easier way.  08/01/2014  Maria
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Could not have been better. 

- Sensitive to delicate issues and non-judgmental.   

- Impartial, yet fair.  08/01/2014  James
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Thank you for your help and work with this.  07/03/2014  Anonymous
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Good job reading my emotional cues. 😊.  07/01/2014  “T”
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Helped settle money issues, fast, easy.  Thanks.  5/23/2014  Sandy.
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Diana exceeded all my expectations in all these categories.  She really helped us through a very difficult time.  I would recommend her whole-heartedly to anyone for help (legal).  I would also recommend your firm based on my experience with her for any legal help in any category.  Thanks so much Diana.  5/15/2014  John.
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Thank you for remaining calm and objective.  Very good at diffusing angry situations.  4/11/2014  Anonymous
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Thanks!  You helped a lot in a tough situation, appreciate how you managed us.  4/11/2014  Anonymous
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This process makes a difficult situation easier to get through without attorneys keeping it going longer than necessary.  4/3/2014  Shawna
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Very pleasant courteous.  4/3/2014  Chad
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I really enjoyed how Diana handled my case. Thank you again Diana!  What a great thing you did in making the process that much easier. Also for your time and patience.  7/8/2013  Anonymous
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I cannot imagine making it through this process without Diana’s guidance.  Her professional and balanced advice was a beacon in the fog.  Thank you Diana.  6/25/2013  Troy
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Call Today 801-568-0789
  • diana@hlw.law
  • 801-568-0789
  • 623 East Fort Union Blvd., Suite 201
    Salt Lake City, Utah 84047
  • MON-FRI:  8:30AM–5:30PM
    Closed Saturday & Sunday